Worked example, not a client
A Cardiff charity's new website: the six tender questions, answered as the panel would read them
A Cardiff charity delivering a support service bids for a three-year public contract, and the tender scores the website on six questions. This page is those questions with the answer the new site gives to each, in the form a panel reads them. The charity is a composite; the questions are the ones Welsh public bodies actually ask.
Written by Daniel Stoychev. The charity is illustrative. The six questions are the ones in the charities and public bodies guide linked below, and the answers are what a compliant build lets an organisation say.
Worked example. The charity and the contract are invented to show the tender questions in order. The questions, the standards they refer to and the footer lines are real.
The six questions
And the answer the site gives to each
| Question | Answer on the new site | Evidence a panel can check |
|---|---|---|
| Does the website meet WCAG 2.2 AA with a published accessibility statement? | Yes; the statement lists two known gaps in older PDFs and the date they will be replaced | The statement in the footer; a contrast and keyboard test on any page |
| Is the website available in Welsh to the standard a public body would expect? | Yes; every page in both languages, Welsh under its own folder, the switch keeping the page, forms and errors in Welsh | Switch language on any page; view the source for Welsh text |
| Who owns the domain, the hosting and the content? | The charity, in its own name, under its own contract, with the content its own | The domain register; the hosting invoice; the contract clause |
| Where is personal data held and under whose agreement? | Enquiry data in the charity's own mailbox and its own form store, in the UK, under its own privacy notice | The privacy notice; the data processing agreement |
| What is the process for publishing in both languages at once? | A page is not published until its Welsh twin is ready; the system will not publish one without the other | The content system's publishing rule; the last three updates' dates in both languages |
| Who maintains the site after launch, and what does it cost? | A named person at the charity for content, a monthly care arrangement for the technical side, both written down | The care agreement; the named contact |
The footer, line by line
What the panel checks before the questions
- Registered charity statement and number, with the registered address.
- Company number, because the charity is also a company limited by guarantee.
- The accessibility statement link, the Welsh language policy link, the privacy notice and the cookie notice.
- The fundraising regulator's badge, since the charity raises funds from the public.
- The last-updated date on the accessibility statement, which is the line panels read to see whether the statement is alive.
What the site declined to do
Three things that would have cost marks
- A translation plugin for the Welsh, which a panel bound by the Standards spots in one click and scores as English-only.
- A chat widget promising a person and delivering a bot, which fails the accessibility test and the honesty one.
- Hosting under the agency's account, which turns the ownership question into a risk the panel must score.
Where this leads
The pages that do this work
Find out what your website is doing for you, in plain English
Send the address, or say you have none, and tell us where in Wales you are. Daniel Stoychev reads it and replies within one working day with what a customer sees, what Google sees, whether Welsh belongs on the site, and a fixed price.