Questions
The questions we are asked on the first call, answered in two sentences each
Six so far, added to as the quote form and Search Console show what people in Wales actually ask. Each page gives the short answer first, then the reasoning.
- How much does a website cost in Wales?
- A website in Wales is priced by what has to be made: the number of pages, the words on them, whether a Welsh version is translated by the word, whether it needs a shop or a booking engine, and who takes the photographs. A five-page site for a café and an eighteen-page bilingual site for a charity are different jobs, and any quote that gives one price without asking those questions is guessing.
- The reasoning
- Do I need a bilingual website?
- You must if you are a public body under the Welsh Language Standards, and you are usually asked to if you deliver a service for one or hold a Welsh Government or lottery grant. You should if your customers are in Gwynedd, Ynys Môn, Ceredigion or Carmarthenshire, where 40% to 64% of people speak Welsh; a trade or shop in Wrexham, Cardiff or Newport can start in English and add Welsh where it earns its keep.
- The reasoning
- Who owns my website?
- You should own all of it: the domain in your own name, the content and the photographs, the Welsh translation you paid for, and the site itself so it can move to any host. The common exception is a site built on a rented platform or a designer's own account, where you own the words but not the thing they sit on; ask before you pay, not after.
- The reasoning
- How long does a website take?
- About four weeks from the first call to live for most business sites, and five where a Welsh version is translated. Most of that time is waiting for photographs and answers that only you can provide; the build itself takes days, and what takes months is Google after launch, not the site.
- The reasoning
- Can I update the website myself?
- Yes, in two ways: the site is yours, the files are handed over on request, and anyone can edit them; or you send the change to us and it is live the same day under hosting and care, in both languages on a bilingual site. Most owners choose the second, because a price changed in English and forgotten in Welsh is how a bilingual site stops being one.
- The reasoning
- What is hosting and care?
- Hosting is the server the site runs on and the certificate that makes it https; care is everything that keeps it working for a year: security updates, daily backups, monitoring, bug fixes, and the small changes to text and photographs, in both languages on a bilingual site. It is bought a year at a time, and the test of a real care plan is that you can name the last three things it did.
- The reasoning
For the long answers, the guides take each subject in full.
Find out what your website is doing for you, in plain English
Send the address, or say you have none, and tell us where in Wales you are. Daniel Stoychev reads it and replies within one working day with what a customer sees, what Google sees, whether Welsh belongs on the site, and a fixed price.